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the rear wheel on my dash v5 or voyager v1 is clicking

If you hear a clicking noise from the rear wheels, the brake pin may be sticking out a little bit when the brake is off. This causes it to rub against the brake cog on the wheel, causing a clicking sound.

my phil&teds inline stroller hinge seems jammed on one side

The frame hinge not locking on one side can be caused by the trigger release not springing back into place. _STEP 1:. To solve this, you need to reset the hinge spring on the side that is not locking correctly by.

my double kit foot rest isn't locking in place

The foot rest adjuster has three locking modes and does not lock below 180 degrees. To lock the footrest lift it up so the adjuster clicks into place.

my inline buggy bumper bar comes off the frame when folding

Please check that your bumper bard has been positioned correctly. Place the bumper bar above the hinge and then slide it down - there is a small groove on the frame where it has the best grip (the bar has a small bump which will sit in the groove).

Frame p&t 3w v6 inline footplate loose or broken

We've seen a few reports of the 4OTF buggy footplates being cracked - usually an out of box fault. Often the screws have been been loose in the box and unable to be reattached as the plastic has cracked (as shown below).

To what PSI or pressure should I inflate my buggy tyres to?

Air tyres provide the ultimate in all terrain performance and having them set to the right pressure will give you the best experience possible. We recommend using a hand pump and setting your tyre pressures to 20psi, max 22psi.

unsure which stroller you have?

Read this handy guide to help identify which stroller you have.

the brake on my go stroller is not working properly

If the brake pin does not disengage (one side or both sides), cleaning the brake pin area with a small brush and applying lubricant is recommended.

my voyager seems a little harder to steer than usual

voyager is designed to for both one or two children. Because of this extra functionality we recommend some modes over others for different age children and different size parents.

how do I replace an inner tube or tyre

Can't see the video above? Click here. 8 easy steps below. Like a car or bicycle, your buggy requires upkeep for optimum performance and longevity.

the rear wheels on my buggy are not in staying in locked in the frame

If a rear wheel does not click into the frame or does not stay attached, check that the wheels are the correct way around. If the brake cog has been inserted on the wrong side the wheel will not stay in.

there is a squeak coming from the front wheel or springs on my buggy

over time all moving parts can develop different noises. These can be simply solved with a little bit of maintenance, such as adding lubricant.

how do I repair a puncture?

Follow the handy guide on how to repair a puncture, in your own home.

how do I remove and attach my parcel tray

If you need to remove the parcel tray on your inline stroller for any reason, view the instructional video here.