Our online portal uses a very simply login process - simply enter your email address and you will be sent a six digit code. If you have not already had your email address registered with our portal (access is limited to our registered customers) then
Delivery time frames: Orders will be processed and sent for dispatch within one business day, or the following business day for orders placed over the weekend. All delivery time frames are estimated, we cannot guarantee delivery within this time fram
You may have rights under your local law additional to our policy stated here. If you are not 100% satisfied with your purchase from us, you can return your order within 30 days of the original purchase date to receive a refund subject to this return
All of our products are warranted for one year from date of purchase against defects in material and workmanship. If we agree that the product has such a defect, we will repair or replace it (at our sole discretion) free of charge for you. A repair m
For products purchased after 1 March 2025, your product will be covered for manufacturing faults for up to three years from date of purchase. Our full warranty policy can be found here. For products purchased prior to 1 March 2025, your warranty will